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Bargaining
for a New Car
by Gary Foreman of The
Dollar Stretcher
Dear
Dollar Stretcher,
We normally buy used cars and trucks but we decided to buy a new
truck from a dealer. What advice would you give us to deal with
the new car dealers.
Sheryl
Sheryl
is about to travel one of the more interesting roads in America.
The one that leads through a new car dealership. And her actions
could save or cost her thousands of dollars.
Just
like the Boy Scouts, Sheryl will need to be prepared. She'll
want to check out safety and reliability records for different
models. Consumer Reports does a good job.
She'll
also want to spend some time at dealers checking out various
makes and models. Tell the salesperson that you won't buy that
day. If you buy a car the first time that you see it, you've
almost certainly paid too much.
Next,
Sheryl will want to collect pricing information. Edmunds
is a good resource. If you don't have internet access, pick up a
new car guide at a newsstand.
Sheryl
will learn that there's more than one price for the car she
wants to buy. The 'invoice price' is what the dealership pays,
but it's not their true cost. They'll receive rebates,
discounts, incentive awards and allowances from the manufacturer
that will reduce the cost. Often the rebates are large enough so
that the dealer can sell to you 'at invoice' and still make a
reasonable profit.
At
the dealership Sheryl will encounter the "Manufacturer's
Suggested Retail Price" (MSRP). That's shown on a large
label on the window. It should include retail price,
transportation charges and fuel economy.
Finally,
there's the "Dealer Sticker Price". That includes MSRP
plus any dealer preparation items like undercoating. Generally
these items are very profitable for the dealer.
You'll
find the largest difference between invoice and sticker prices
on the most popular and least available models.
Part
of the goal of your research is to decide which make and model
is right for you. Don't let your ego decide what car you'll
drive. Sure, you want something that's bigger, faster or sexier.
What you need is something to carry people and cargo to work,
school or shopping. Make sure that you can afford the car you
want.
OK,
now Sheryl's ready to visit the dealer and begin dickering.
Before we start, let's get one thing clear. There are many fine,
honest car salespeople. But, selling cars is a very competitive
business. And some dealers and salespeople are more willing to
pressure the buyer than others. The goal here is to learn how to
deal with the toughest.
The
first rule is to travel in twos. You're much less likely to
succumb to sales pressure if you have a spouse or friend with
you.
The
next rule is simple, too. Buy near the end of the month. Both
salespeople and dealers have quotas. Although every deadline
isn't at the end of the month, many are.
Sheryl
will need to watch the add-ons. Many of them are extremely
profitable for the dealer. Don't be pressured into sealant
packages and other high margin options. If you want an alarm or
special sound system get competitive prices before you talk to
the dealer.
Also
watch for duplicate charges. For instance, the invoice price
should include freight. Make sure that it doesn't show up twice.
Take
a test drive in the car that you're considering. Quality has
improved, but you still might find that there's something wrong
or the equipment isn't exactly what you expected.
Start
your negotiations at the invoice price, not with the sticker.
Increase your offer in small increments. A couple of hundred
dollars is often enough to keep things moving.
Use
newspaper ads to encourage competition among dealers. Always
plan on visiting more than one dealer. Even if the specific make
and model you want is only offered by one dealer in your area
you can still set up competition. Just select a similar model
from another manufacturer. Use the competing car to get the
price of your favored model down.
Remember,
you can negotiate anything. Don't believe that they can't budge
on any particular item.
Don't
stay too long in the dealership. Tell the salesman that you only
have one hour. After it's up, excuse yourself and leave. You can
always resume negotiations where you left off tomorrow. The fact
that you're willing to leave will help get the salesperson to
their lowest price more quickly.
Some
dealers will offer to let you take a car home overnight. They
want you to fall in love with the car and to stop shopping.
Don't do it.
How
do you know when the dealer is really at the rock bottom price?
Generally, if you can stay close to invoice you'll be doing
well. If Sheryl can get the bargaining down to a $50 difference
on a $15,000 car, she's doing a good job.
Once
she knows what she'll pay for the new car, it's time to talk
trade-in. Don't discuss it until now. During her research Sheryl
should check the value of her car. The
Kelley Blue Book or NADA
will provide the necessary info. The dealer's goal is to make
money on both cars. Your goal is to minimize that.
If
your trade-in is fairly new, it's worthwhile to wash and wax the
old cruiser. Dealers claim to be smart in buying cars, but
there's still something helpful about making a good first
impression.
Consider
taxes before deciding whether to trade-in or sell your car. In
most states the amount subject to sales tax is the price of the
new car minus your trade-in allowance. With sales tax running 6%
in some areas a $10,000 trade-in could save $600 in taxes.
Be
sure that you have a completed, signed contract before you drive
your new car from the dealership. It's much easier to spot
errors and make corrections now.
If
you should have trouble, the Federal Trade Commission may be
able to help. You can contact their Consumer Response Center at
1-877-FTC-HELP. You might also want to check with your States'
Attorney. Many states have laws to protect new car buyers.
Your
car is the second most expensive item you own. This is one
purchase where extra time and effort pays big dividends. We hope
Sheryl gets a great deal on her new wheels!
Gary
Foreman is a former purchasing manager who currently edits The
Dollar Stretcher website. You'll find hundreds of free
articles to help you stretch your day and your dollar. Visit
today!
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