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Three Characteristics of Top Salespeople
by Anne M. Bachrach, A.M. Enterprises

As you reflect on the past months and year and prepare for the months and years ahead, I want to share with you some thoughts about bringing your business to the next level.

I am frequently asked what I think distinguishes top producers from the mediocre.  There could be many reasons: competitive drive, IQ, higher pain threshold, inner motivation, better instinct.  These may be true, but I have observed 3 characteristics common among ‘big’ producers.

Being a successful salesperson is more than just production.  A great life is the best measure.  You probably know some workaholic jerks who make lots of money.  Aren't you more impressed with the people who make lots of money and have a great life?  These real superstars share the following traits.

First, they are seekers.  They seek everything that will help them get to their next level.  There is more money at the next level, but there are many other things at the next level that make it even more attractive.  Most seekers already earn so much money that the additional cash is not much of a motivator.  The most successful producers enjoy growing and creating just for the sake of growth and creation.

The opposite of the seeker, of course, is the cynic.  While the seeker genuinely seeks information and ideas to help them get to the next level, the cynic looks for a reason not to do anything.  The cynic seems to think the only way to learn is over time and their own experience.  The composer Hector Berlioz once quipped, "Time is the great teacher, but unfortunately it kills all of its students."

Second, the most successful salespeople are investors.  They invest in their most important asset: themselves.  Find what you are seeking and then invest.  Just like seeking and finding a great investment is of no value unless you buy it, the same is true for investments in yourself.

The seekers have full bookshelves, audio tapes in their cars, and attend all the seminars.  You will see the same faces at all the programs.  The seekers meet with other salespeople who have been where they are going so they can build a better map to get there themselves.

The flipside of the investor is the excuse-maker.  "I could be more successful, but........”  “I would have a great year if only.......” blah, blah, blah.  Being mediocre with a good excuse is not as good as being successful.

Remember, someday you'll either have what you want in life or the reasons why you don't.  Choose to get what you want.

Lastly, the most successful producers are implementers.  Seeking and investing do not produce results alone.  Implementation rules.  Only implementers get results.

What about you?  How many ideas have you gotten in your career that would have produced great results if you had only implemented them?

How come so few people who discover great ideas follow through and implement when the evidence is so compelling that those who do get huge results?  Your job isn't to answer that question for the industry.  I suggest you simply renew your commitment to follow-through on the great ideas you get and implement them immediately.

Millions of people have read Dr. Covey's great book, but very few can name the 7 Habits of Highly Effective People.  What do you think the chances are that a habit you can't name is having a positive impact on your life?  Implement.

Seek.  Invest.  Implement.  Don't be a typical salesperson.  Be a Trusted Professional.

©1999 Anne M. Bachrach, San Diego, CA


Anne M. Bachrach is President of A.M. Enterprises in San Diego, CA.  Anne has 16 years of experience training and coaching.  Her main focus is training entrepreneurs and salespeople how to build high-trust relationships, on purpose (Values-Based Selling™).  The objective is to do more business in less time through maximizing people’s true potential, and ultimately leading them to an even better quality of life. For more information on our services and learning tools, call Anne at 619-554-0136, fax 619-554-0545, or e-mail anne@bachrachvbs.com.

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