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New Domain Names May Cost Up to $75,000 to Maintain

STAMFORD, Conn.--(BUSINESS WIRE)--According Gartner Group, Inc (NYSE: IT and ITB), the recently announced addition of new high-level domains (for example, .biz, .info, .name, .co-op, .pro, .museum, .aero), and the ongoing exploitation of over 150 existing domains, will force the average Global 2000 organization to register a total of at least 300 name variants by 2001.

These findings are immediately relevant as the Internet Corporation for Assigned Names and Numbers (ICANN) announced the addition of seven new top-level domains, turning industry-wide attention to this issue.

"Organizations have mistakenly assumed that having a domain name with 'dot-com' was enough. Being in 'dot-com' does not mean you are ` dot-done'," said Audrey Apfel, vice president and research director with Gartner. "We are recommending that any organization that has or plans to have an Internet presence develop a domain naming strategy that goes beyond dot-com, with multiple names registered in multiple registries."

Gartner estimates that the up-front cost of developing this strategy will cost the typical Global 2000 organization $75,000. According to Gartner, the process of developing this domain strategy must consider multiple factors, including the following:

¨       Marketing and branding issues for existing and future initiatives and products

¨       Legal exposures and liability

¨       Misspellings of prefixes

¨       Domains beyond dot-com

¨       Non-English language variants of names (for example, Chinese)

¨       A process for ongoing revision on a biannual basis to address new high-level domain names, products, acquisitions and mergers at a yearly cost of $20,000

"The addition of these seven new high-level domain names by ICANN is only the tip of the iceberg," continued Ms. Apfel. "Organizations must register names in multiple registries for both offensive and defensive purposes, but with the knowledge that no one can cover all the options. The future will bring more options, not less. Organizations with no plan for adapting their domain naming strategy to these changes do so at their own peril"


Gartner provides unrivaled thought leadership for more than 10,000 organizations, helping clients achieve their business objectives through the intelligent and efficient use of technology. Additionally, Gartner helps technology companies identify and maximize technology market opportunities. Gartner's technology content and strong brand reach IT professionals globally through Gartner Research, its research and advisory unit; Gartner Services, its custom consulting unit; Gartner Events, including Gartner's renowned Symposia; and at www.gartner.com. Gartner subsidiary TechRepublic, Inc. (www.techrepublic.com) is the leading online destination developed exclusively for IT professionals by IT professionals. Gartner, founded in 1979 and headquartered in Stamford, Connecticut, achieved fiscal 2000 revenue of $859 million. Gartner's 4,300 associates, including 1,400 research analysts and consultants, are in more than 80 locations worldwide. For more information about Gartner's industry-leading products and services, please visit us on the Web at www.gartner.com.

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