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Caution As Small Businesses Head To The Web During Tax Season

If you’re among the millions of Americans who flocked to the Internet in 1999  – whether it was to research travel destinations or purchase a pair of shoes – you may be considering taking this new-found experience and applying it to researching and filing your taxes via the Internet this year. But before you head onto the web, there are a few things you should keep in mind, according to CCH INCORPORATED, a leading provider of tax and business law information, software and services.

"If you purchased a Harry Potter book online for your nephew and it doesn’t arrive in time for the holidays, either you have to rush out at the last minute and get a replacement gift or your nephew is mad at you for shirking on his present," said Marty Bush, publisher of CCH’s Business Owner Toolkit™ (www.toolkit.cch.com), an online resource for tax and business issues for small business owners.

"But if you rely on information from the Internet to research your tax questions or use web-based tax preparation and filing and it doesn’t turn out as expected, the IRS is going to be a lot harder to contend with than your nephew," said Bush.

So what should small business owners keep in mind before logging on to the Internet to tackle their taxes?

Finding the Answers: Know Your Source
Among the most important criteria for conducting online research for tax information are making certain you’re using reliable sources and that these sources are keeping their online information up to date.

While the Internet offers small businesses a powerful research tool to find out more about their tax situation and tax obligations, the information found is only as reliable as the source from which it came. For example, users of CCH know that the site is developed and maintained by CCH, a reliable tax information publisher that has been in business since 1913.

"However, the only qualifications for putting up a site on taxes is the desire to say something on the topic and the ability to build a web site," said Bush. "As a result, it benefits you to take some time to first check out who’s behind the site and their qualifications in providing this type of information."

At the very least, this includes seeing what information the site posts about the company and its professionals, how long they’ve been providing tax information, in what forms other than online that they provide this information and what are the professional qualifications of the site’s contributors. Another tactic is to use sites whose names you’re familiar with through other reliable sources. If you’re still unsure, ask your accountant or someone else you trust who’s knowledgeable about taxes.

And, if the information posted on a site looks too good to be true, it probably is. So, if you come across sites that try to lure you in with statements like "pay no income tax" or that promote taking advantage of "secret" loopholes, your best bet is to hit the back-button on your browser and get out of that site.

Ensure Data Is Current
A great advantage of the Internet is the ability to disseminate information nearly instantaneously. One of the greatest disadvantages is that information can stick around forever, making it very difficult for visitors to figure out if the information was posted today, last month or last year. And, when it comes to taxes and tax laws having the most current information can mean the difference of being in compliance or being socked with a penalty.

"Laws, regulations and court rulings create changes in the federal and state tax laws almost every day of the week," said Bush. "For a company like CCH, that means we’re updating our web information every day. However, many sites can’t guarantee the most current information, forms and data are available on their site."

As a result, look for dates on the information posted and visit the site regularly to make certain that information is being updated frequently. But, don’t be surprised if even some major sources of information are behind in updating online content. For example, the Internal Revenue Service posts a copy of the Internal Revenue Code that is several years out of date on its popular web site. Forms on this site, however, are generally up to date.

Special Electronic Filing Considerations
During the 1998 tax season, more than 500,000 returns were filed using Internet-based software. And this number is expected to rise by 50 percent each year over the next few years. But before you become one of these new-era filers, there are a few considerations you should keep in mind when deciding which online software to use.

  • Find the right, secure online tax software

Since the software tool you choose should take you from the very early stages of preparing your tax data all the way through actually filing with the IRS or the state revenue departments, reliability and currency of information are absolutely essential.

Just as you’d be hesitant to provide your credit card information across an unsecured site, you should be wary of transmitting any of your tax-related information unsecured. Ensure the online tax service encrypts data to and from you using recognized Internet security standards.

Key benefits of filing electronically are supposed to be that it’s easier and faster. But, it’s only easier and faster if the tool you’re using makes it this way.

The tool should help you organize your information in a way that’s orderly and easy to work with. It also should provide a glossary and provide clearly written explanations of how to handle various tax situations you may encounter. Technical support also should be included with the service.

"Even with a well-organized program guiding you, you’re likely to come across some terminology that you don’t understand or a situation you’re unsure how to report," said Bush. "Having built-in help means you’ll get answers quicker and helps ensure you provide the correct information to the IRS."

  • Download features, check your work

If you’re like the typical taxpayer, you probably won’t prepare and file your taxes in one sitting. As a result, you may want to consider if it’s important to you that the online filing service you select allows you to download the program so that you can complete it at your own PC. This option also can be reassuring to particularly security-conscious filers, as the data will reside on your computer, not that of the Internet filing service.

Once you’ve entered your tax information into the software, it’s calculated and you’ve produced your returns, make certain the software or online service provides you with the ability to review the forms before they're electronically filed with the IRS or state revenue department. Also, if you like the ease of using the software, but feel more comfortable printing out the forms and mailing them yourself, check to see that this is an available option.

  • Know the limitations of the online tools, information

While the Internet offers a tremendous resource to help many small businesses with their taxes, it's not a substitute for professional, individualized help. Therefore, if your small business tax situation is complicated, you should seek the guidance of a CPA or tax attorney.


CCH INCORPORATED, founded in 1913, has served four generations of business professionals and their clients. The company offers more than 700 CD-ROM, print and online products, including Internet, online and book products for small business owners. CCH is a wholly owned subsidiary of Wolters Kluwer U.S. The CCH web site can be accessed at www.cch.com.

 

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