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Buy This Book! Net Ready
by Amir Hartman & John Sifonis
(Jan. 2000)

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Description:
It's hard to open a newspaper or listen to a news report today without being inundated with information about Internet business. The opportunities are limitless, but the realities are harsh. And one of the most brutal realities is that few companies, regardless of size or reputation-have truly succeeded in e-commerce. One of the rare exceptions to this is CISCO Systems. What has set CISCO apart from the pack? It operates under a unique set of rules for what the authors call the "E-conomy" and these guiding strategies have enabled CISCO to become the world leader it is. Net Ready identifies these new rules, shows readers how to combine them into unique strategies and provides a tool kit for exploiting each strategy.
Buy This Book Now! e-commerce Q&A
by Anita Rosen
(Dec. 1999)

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Description:
Fast answers to important questions about entering--and prospering in--the world of e-commerce. Everyone in business knows the Internet is the fastest--and fastest-growing--way to sell and buy just about anything. But most people don't know how to actually use this tool to their competitive advantage. What exactly is electronic commerce? Are on-line transactions secure? How do you capture customers' sales patterns? How do you provide mass customization? Now marketers, managers, salespeople, entrepreneurs, and others can find fast answers to every pressing question and nagging concern about the world of electronic commerce.
Buy This Book Now! Complete Idiot's Guide to e-Commerce
by Rob Smith, Mark Speaker and Mark Thompson
(Jan. 2000)

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Description:
The Complete Idiot's Guide to e-Commerce shows you what makes e-businesses successful, what to consider when starting an on-line business, where the Internet is heading and how to avoid the pitfalls that are on the horizon. It also includes an e-commerce business model at the end of the book that brings all the content together in one cohesive strategy. You can surf the Internet to an on-line website for real examples of some e-commerce concepts like 'real-time' supply chain objects or secure electronic payment forms. The book also includes links to e-commerce suppliers, information and new technology.
Buy This Book! The Internet for Dummies
By Levine, et. al.
(Oct. 1998)

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Description:
The Internet For Dummies, 7th Edition, is updated to cover the latest in Internet technology and culture, the new edition of this best-selling title makes the perfect guide for new-comers to the Net. Guru John Levine and his coauthors give readers simple explanations and instructions for everything from sending their first e-mail to instant messaging to creating their own Web pages.
Buy This Book B2B Exchanges: The Killer Application in the Business to Business Internet Revolution
By Arthur B. Sculley & W. William A. Woods
(Dec. 1999)

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Description:
In this ground breaking new book, Arthur Sculley and William Woods analyze the nature of the revolution that is occurring in B2B transactions as a result of the recent acceptance of the Internet by corporations. The authors make the startling claim that "the Internet changes everything in B2B" and that most corporations will have to re-invent themselves over the next five years to remain competitive in the New Economy. Based on their combined total of 20 years experience with stock exchanges and 4 years of investing in B2B exchanges, the authors analyze the key issues in building a successful, credible and effective B2B exchange
Buy This Book! How The Internet Works: Millennium Edition
By Preston Gralla
(Sep. 1999)

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Description:
Have you ever wanted to know how data travels from computer to computer, around the world? Have you ever wondered how web sites can track users or how newsgroups work? How the Internet Works shows you how with easy-to-follow, four-color visual spreads tracking the path data flows and the hardware involved. Now entering its fourth year, How the Internet Works helps you understand the latest in Internet and networking technology from cookies and data tracking to Web sound and video. Its intelligent visual approach demystifies the technology in a format that appeals to readers of all levels. Content includes explanations of digital certificates, extranets, Internet telephony, and meta-searches and scripting languages such as XML and dynamic HTML.
  • Explains the latest in Internet technology--Instant Messaging, blocking Spam, data tracking and HTML enhanced email
  • Shows you how data travels over the Internet
  • Full-color, detailed graphics explain to users of all levels the terms and technologies
Buy This Book! e-Business: Roadmap for Success
By 
(Jun. 1999)

 

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Description:
To the uninitiated, e-business refers solely to the process of buying and selling goods over the Net. In our increasingly interactive age, however, it actually means much more. Aiming at managers who recognize the need to plan and implement just such a course of action, the authors (with help from some pioneers currently practicing these techniques) offer solid advice for designing interrelated strategies focused on customer relationships, resource planning, order management, and supply chains, and on evaluating investments needed to make them a reality. Describing efforts undertaken by successful e-businesses such as Charles Schwab, which adopted a system that provides sales reps with real-time access to information on customers and appropriate new products, the two chart the course that trailblazing companies are following and savvy business people would be wise to emulate. 
--Howard Rothman, Amazon.com

 

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Striking it Rich.com
By Jaclyn Easton
(Mar. 2000)
NEW in Paperback!

 

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Description:
If leadership by example is the best way to inspire, you'll find plenty of inspiration in Striking it Rich.com. Rather than write another how-to-build-a-better-Web-site guide, Los Angeles Times columnist Jaclyn Easton profiles 23 successful sites, detailing what has brought these firms to their current status. For anyone who isn't sure how to make a Web-based business a success, Striking it Rich.com is essential reading. --John Frederick Moore, Amazon.com
Buy This Book! Loyalty.com
By Frederick Newell
(Feb. 2000)

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Description:
A few years ago, everybody with a product to sell got a dose of the same religion. In marketing circles, it's called customer relationship management, or CRM. Your grocery store offers you special discounts if you bring one of those cards to wave over the scanner. If you travel, you probably have "loyalty cards" from airlines, hotel chains, and car-rental companies. All these discount and loyalty programs allow the companies to build substantial databases about you--your preferences and patterns--but they also depend on you to do the work, to lug those plastic cards around, keep track of your points and miles, and so on.

There are better ways to build customer relationships, argues Newell. Today, writes Newell, the Internet has made market research cheaper and faster than ever. Software can be designed to predict what a customer will want before she knows she wants it, and the company can go straight to that particular customer to suggest she buy that particular product, rather than showering millions of potential customers with hundreds of product solicitations. It's not easy, and pitfalls abound, as Loyalty.com shows (the issue of customer privacy alone will be the subject of endless legislation in coming years). But the company that masters customer relations will be rewarded with both loyalty and profits. --Lou Schuler, Amazon.com

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